Contact Us
Whether you have a question about one of our reviews, want to flag an inaccuracy, or simply need to find your way around the site, this page explains the best way to get in touch with the editorial team at Real Money Casino.
How to Reach Us
You can contact us directly by email at [email protected]. We aim to respond to all messages within two business days. Please include as much detail as possible so we can give you a useful reply first time.
What We Can Help With
- Editorial queries — questions about how we research and rank casinos, or why a particular site appears where it does in our comparisons.
- Factual corrections — if you believe any information on the site is out of date or inaccurate, let us know. We review all corrections carefully and update pages when evidence supports a change.
- General site questions — trouble navigating the site, broken links, or anything else that affects your experience on chaoscope.org.
- Partnership and press enquiries — if you represent a brand or media outlet and want to discuss a commercial relationship or a media request, email us with full details and we will pass your message to the right person.
What We Cannot Help With
Real Money Casino is an independent comparison and review site. We do not operate any casino or gambling service ourselves. That means we are not able to:
- Access your account at any of the casinos we review.
- Process or investigate deposit or withdrawal disputes.
- Override a casino operator's decision on bonuses, identity verification or account closures.
- Provide legal or financial advice.
For account-level issues, please contact the relevant casino's customer support team directly. Contact details are usually available in the casino's help centre or at the bottom of their homepage.
Responsible Gambling Support
If gambling has stopped being enjoyable, or if it is affecting your finances, relationships or mental health, please do not wait to seek help. You can find resources, self-exclusion options and links to support organisations on our responsible gambling page. For immediate assistance in the United States, the National Problem Gambling Helpline is available around the clock on 1-800-522-4700.
Residents of any US state where online gambling is licensed can also use the self-exclusion programmes administered by their state's gaming regulator. These programmes let you block access to licensed online gambling sites for a period you choose. Details differ by state, so check your state regulator's website or the casino's responsible gambling section for the enrolment process.
About This Site
Real Money Casino is an independent affiliate website. We research and compare offshore online casinos available to players in the United States, and we may earn a commission when a reader follows one of our links and registers with a listed casino. That commercial relationship does not determine our rankings or editorial assessments — you can read more on our About Us page and in our Terms and Conditions.
All content is written and reviewed by our editorial team. We do not accept payment for positive coverage, and our ratings reflect our independent analysis of factors including game range, bonus terms, payment methods, security standards and the overall player experience.
A Note on Response Times
We are a small editorial team. While we read every message, we are not able to guarantee a reply to every enquiry — particularly to partnership proposals that are not a fit for the site. If your query is urgent, please make that clear in your subject line. Factual corrections are always prioritised.
We do not provide real-time chat support. Email at [email protected] is the only contact method available.